Shipping policy
Where can products be sent?
Mainland US, UK, Australia, Canada, India, and Netherlands Only.
Mainland US
Free shipping
Alaska & Hawaii (US)
| Rate Name | Condition | Fee |
| Standard Ⅱ (5-7 Business Days) | 0kg–2.2kg | $35.00 USD |
| Standard Ⅲ (5-7 Business Days) | 2.3kg–4.4kg | $48.00 USD |
Australia
| Rate Name | Condition | Fee |
| Standard International Ⅰ (5-14 Business Days) | 0kg–2.2kg | $39.00 USD |
| Standard International Ⅱ (5-14 Business Days) | 2.3kg–4.4kg | $63.00 USD |
UK
| Rate Name | Condition | Fee |
| Standard International Ⅰ (5-14 Business Days) | 0kg–2.2kg | $23.00 USD |
| Standard International Ⅱ (5-14 Business Days) | 2.3kg–4.4kg | $33.00 USD |
Canada
| Rate Name | Condition | Fee |
| Standard International Ⅰ (5-14 Business Days) | 0kg–2.2kg | $30.00 USD |
| Standard International Ⅱ (5-14 Business Days) | 2.3kg–4.4kg | $41.00 USD |
India
| Rate Name | Condition | Fee |
| Standard International Ⅰ (5-14 Business Days) | 0kg–2.2kg | $38.00 USD |
| Standard International Ⅱ (5-14 Business Days) | 2.3kg–4.4kg | $53.00 USD |
Netherlands
| Rate Name | Condition | Fee |
| DHL Parcel Intl Standard (5-14 Business Days) | 0kg–2.7kg | $34.00 USD |
| DHL Parcel Intl Standard (5-14 Business Days) | 2.8kg–5.4kg | $51.11 USD |
How long does delivery take?
- 1-5 business days (US Mainland)
- 5-14 business days (UK, Australia, Canada, India & Netherlands)
How will my package be shipped?
UPS or DHL
Note:
- Order processing time: 1-3 business days
- CosmoxToys has no control over parcels being opened for customs inspections or is responsible for any customs duties/taxes charged to you as the receiver. According to the shipping speed. We will choose the fastest courier to your destination. Your order may be separated into several packages. Once the package was shipped out, we will be sending you an email with the tracking number to get you notified.
- If you need to change any details, such as shipping address or contact email, or cancel your order, please contact us on the day you place the order. After we receive the order, we will quickly process and send the package. When the order enters the processing state or our warehouse has processed your order, we will not be able to make any changes. Please note that any orders that have been packaged or shipped cannot be canceled or changed.
- Taxes may apply to imported goods/services and are subject to local country laws. CosmoxToys is not responsible for any tax invoices received for its products or services. All return charges due to failure to sign for the package/product will be the responsibility of the customer and not related to CosmoxToys.
For other regions, please email support@mycosmoxtoys.com to check.
